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“I cannot imagine a better buying experience”
My partner and I were introduced to Patrick in the fall of 2019 as he was representing a Princess yacht that was on the market in Fall River, MA. Patrick quickly assessed that we were not interested in that yacht for a number of reasons, and he found what characteristics we were looking for in a yacht. Patrick stayed in touch through email in a non-pushy way to get a sense for our interest level of several different yachts that were available. We narrowed the search down to a few specific models and set ourselves up to meet again at the Miami boat show.
When we arrived at the boat show Patrick first made it clear that he was going to show us a boat that he knew we were not interested in, but I think in his head, by showing us this boat it validated for himself that we were only interested in a yacht that was VERY clean with little to no blemishes. After a short period of time, we had zeroed in on the Sunseeker Predator.
Patrick helped in assessing the sellers’ interest level in selling the boat and then suggested an “offer” to make. In the end, the purchase price was negotiated and a survey and sea trial were set up. I flew into Ft Lauderdale in late February, surveyed the boat, and then sea trialed it. It could not have performed better; however, for some reason, I got cold feet. I was concerned about several of the mechanics of the boat that I felt were prone to malfunctioning and if that happened in bad weather, it would leave me challenged. I can imagine from Patrick’s perspective I must have been a crazy nut…Everything went completely as planned, there was a plan to fix any of the small problems with the boat that the survey turned up and I “pass” on the boat…
… Patrick was quick to quell my concerns by offering a “passport warranty” for the boat and worked with the seller to renegotiate the purchase price of the boat.
After completing the purchase of the boat, THAT is where Patrick kicked in. Effectively as a salesman, his job was complete. He put seller and buyer together, made the deal happen and could have just walked away. NOT Patrick.
I must have spoken with him at least 4-5 times a week (and probably MUCH more than that) to iron out several details which were quite frankly above and beyond. Patrick helped me with finding a place to store the boat while it was in Florida and before I drive it back to RI; he found a company to put the name on the back of the boat; found me a captain to drive the boat back to RI, worked with a colleague of his to help me with a place to store the boat in RI; used his knowledge of people in the industry to have work done on the boat, went back to the boat at least a dozen times to inspect the boat for me with specific questions I had, etc. etc. etc.
To this day, I have remained in good communication with Patrick relative to outstanding questions that I have had on the boat, suggestions for people to work on the boat as well as many, many other items.
The bottom line is that I just want you to know what an OUTSTANDING individual you have working for you. I truly appreciate everything he has done for me. I cannot imagine a better buying experience. Patrick truly sets the bar very high for the next individual I encounter in the selling market.
“PATRICK HOPKINS HAS BEEN INCREDIBLE TO WORK WITH DURING MY BOAT-BUYING PROCESS”
I’m writing to you to let you know that my yacht broker, Patrick Hopkins has been incredible to work with during my boat-buying process. As a first time buyer, the process was confusing, and I had many questions and concerns about the boat itself and the purchase process. If it weren’t for Patrick, I would have been lost.
He was informative during the process, consistently kept me updated with progress, and made this experience really a great one. A few of my friends have purchased boats in the past, and the stories they’ve told were horrifying. This wasn’t the case for me. Patrick was available to answer any question I had whether it be 7 in the morning or 10 at night. He promptly responded to my emails and texts.
And still, he continues to be available for me whenever I have a question about the boat (most recently last night). He didn’t end our relationship which the closing of the purchase. He has reached out to me Multiple times to make sure everything is going well, to see how my family is enjoying the boat, to see if I have questions, etc. He cares about his customers and wants them to be satisfied with their purchase. Truly commendable and not a common character trait in salespeople that I have seen or worked with in the past- someone who isn’t just trying to make a sale, but someone who wants to make sure the customer is satisfied during and after the purchase, and keeps in touch with a client routinely to ensure things are well.
Again, Patrick has been an outstanding, honest, ethical, and friendly broker for me during this process. I think it is important for you to know that his passion for his job and care for his customers is truly evident in the way he conducts his business, and thereafter. I have sent Patrick’s name and number to a couple of buddies of mine who are considering a boat purchase within the next year or two. When my wife and I decide to purchase our next boat, I wouldn’t consider using anyone but Patrick.
Gabe G on Patrick Hopkins